Privacy Policy
Updated last: 29th June 2026.
Randy's Pizza Privacy Policy
Randy's Pizza (“Randy's Pizza,” “we,” “us,” or “our”) has created this Privacy Policy to explain how we collect, use, and protect personal information provided by customers and visitors when they use our website, place an online order, join our mailing list or loyalty program, opt in to receive text messages, submit a form, or otherwise interact with Randy's Pizza.
WHAT PERSONAL INFORMATION WE COLLECT FROM YOU:
1. Device Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, referring website, pages viewed, and some of the cookies installed on your device.
As you browse the website, we may also collect information about the individual pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.
Website Cookies:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but please be aware that doing so may affect the availability and functionality of the website.
Website Analytics:
We may partner with selected third-party vendors to allow tracking technologies and remarketing services on our website through the use of first-party cookies and third-party cookies. These tools may help us analyze website usage, determine the popularity of certain content, and better understand online activity. We encourage you to review the privacy policies of those third-party vendors if you have questions about how they use your information.
2. Order Information
If you make a purchase or attempt to make a purchase through our website or online ordering system, we may collect certain information from you, including your name, billing address, delivery address, phone number, email address, order details, order history, and related information necessary to process your order.
Payment information is processed securely by third-party payment processors. Randy's Pizza does not store full credit card numbers on our website servers.
3. Contact, Loyalty, and Marketing Information
We may collect information from or about you if you register for marketing information, join our mailing list, join a loyalty or rewards program, opt in to receive SMS/text messages, submit a contact form, leave feedback, submit a review, interact with us on social media, or otherwise provide information to Randy's Pizza.
This information may include your name, email address, phone number, birthday, location preference, order preferences, and other information you voluntarily provide.
4. Feedback and Review Information
We may receive information from customers in the form of social media interactions, survey responses, reviews, testimonials, or other feedback about Randy's Pizza, our products, or our services. Some of this information may be intended for public viewing when submitted through public review platforms or social media sites.
When we refer to “Personal Information” in this Privacy Policy, we are referring collectively to Device Information, Order Information, Contact Information, Loyalty and Marketing Information, Feedback Information, and any other information that may reasonably identify you.
Policy for Children:
We do not knowingly solicit information from, or market to, children under the age of 13. If you become aware of any information we have collected from children under age 13, please contact us using the contact information provided below.
Financial Information:
We store only very limited financial information, if any. Payment information is generally processed and stored by our third-party payment processors and online ordering providers according to their own privacy and security practices.
HOW WE USE YOUR PERSONAL INFORMATION:
We may use your Personal Information to:
- Process and fulfill online orders;
- Provide pickup, delivery, catering, loyalty, or customer service support;
- Respond to questions, comments, or requests;
- Send order confirmations, updates, or service-related communications;
- Administer rewards, referral, promotional, or loyalty programs;
- Send marketing communications when you have opted in or where otherwise permitted by law;
- Improve our website, menu offerings, services, and customer experience;
- Analyze website usage and marketing performance;
- Protect against fraud, unauthorized transactions, claims, or other liabilities;
- Comply with legal obligations.
You may choose not to provide certain information, but that may limit your ability to use certain features, place orders, receive promotions, or participate in loyalty or rewards programs.
We take reasonable security measures to help protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We may use information we collect to create aggregated or de-identified information that does not identify a specific individual. We may use that aggregated or de-identified information for business, operational, analytical, or marketing purposes.
HOW WE SHARE INFORMATION:
We do not disclose nonpublic Personal Information about you except as described in this Privacy Policy or as permitted by law.
We may share information with trusted third-party service providers who help us operate our business, including website hosting providers, online ordering providers, payment processors, delivery service providers, loyalty or rewards providers, marketing platforms, analytics providers, and text messaging service providers. These providers are only provided the information necessary to perform services on our behalf.
We may also share information when necessary to comply with applicable law, respond to legal requests, prevent fraud, protect the safety of customers or others, enforce our terms and policies, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
SMS COMMUNICATIONS:
If you choose to receive text messages from Randy's Pizza, you consent to receive promotional, marketing, transactional, and/or informational SMS messages from Randy's Pizza. These messages may include offers, promotions, coupons, loyalty updates, order information, or other restaurant-related communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. You may request assistance by replying HELP to any message.
Consent to receive text messages is not a condition of purchasing any goods or services from Randy's Pizza.
SMS consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for their own marketing purposes.
Email Marketing:
If you sign up to receive emails from Randy's Pizza, we may use your email address to send promotions, offers, updates, or other marketing communications. Each marketing email should include a way to unsubscribe or manage your preferences.
Retention and Deletion of Personal Information:
We store Personal Information for a period of time that is consistent with our business purposes and record-keeping requirements. To determine the appropriate retention period, we may consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we use the information, and whether we can achieve those purposes through other means.
You may request that we delete Personal Information we have collected about you, subject to certain exceptions. We may need to retain information where necessary to provide a product or service you requested, complete a transaction, comply with a legal obligation, prevent fraud, maintain security, or otherwise use the information in ways reasonably aligned with your relationship with us.
Linked Sites:
Our website may contain links to other websites, including third-party ordering, loyalty, delivery, payment, review, or social media platforms. Please be aware that Randy's Pizza is not responsible for the content or privacy practices of those other websites. We encourage you to read the privacy policies of any website that collects personally identifiable information.
Online Ordering:
Online ordering services may be provided through third-party platforms. Use of those platforms may also be governed by additional terms, conditions, and privacy policies provided by the online ordering provider.
Delivery Services:
If you use delivery services as part of placing an online food order, your information may be shared with third-party delivery providers as necessary to complete the delivery. Those services may also be subject to the delivery provider's own privacy policy and terms.
California Privacy Rights:
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, that we disclosed to third parties for direct marketing purposes and the names and addresses of those third parties in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please contact us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with our website, you may have the right to request removal of unwanted data that you publicly post on the website. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.
Changes to this Privacy Policy:
We may occasionally update this Privacy Policy. If we do, we will post the changes on this page. The changes will take effect as soon as posted. Your continued use of the website constitutes your acceptance of any changes to this Privacy Policy.
Contact Information:
If you have a comment, question, or request regarding this Privacy Policy, please contact Randy's Pizza through the contact form on our website or by email at randyspizzatwalexander2121@gmail.com.
